Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of services to the Client in the most appropriate manner, by any means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing South African Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company only use any information collected from individual customers for the purpose of delivering the best possible service to our customers.


Client records are regarded as confidential and therefore will not be divulged to any third party, unless we are legally required to do so by instruction to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request.

We will not sell, share, or divulge your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.


We only accept Credit Card payments via PayPal and Payfast as acceptable methods of payment during checkout from our online store. Our Terms are payment in full upon placing your order. Once payment clears in the Company bank account, your product will be released / couriered to you. Notwithstanding, should we release or ship any products or goods to you prior to receipt of your payment, all goods remain the property of the Company until paid for in full.


Please note that should the product(s) you have ordered be out of stock, there will be a minimum of four weeks wait for delivery.

Clients may place orders for goods or products, which we may accept or reject. Whether or not we accept an order depends on the availability of products, correctness of the information relating to the client and products (including without limitation the price) and receipt of payment.

You acknowledge that products are limited. In the case of products offered for sale we will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, such products are removed from the online Shop. However, we cannot guarantee the availability of stock and in the event of products no longer being available after placing an order, we will notify you and you will be entitled to a refund of the amount paid by you for such products.

Cancellation Policy

Minimum 24 hours notice of cancellation of an online Order is required. Notification by telephone (whatsapp), or mobile phone ‘text message’ will be accepted subject to confirmation of receipt in writing. We reserve the right to levy a R50 charge to cover any subsequent administrative expenses. Should you cancel your Order after it has already shipped, we will notify the courier / shipping company that your order must be returned and any shipping charges and administrative expenses incurred by the company will be deducted from your payment, after which the remainder, if any, will be refunded to you.


Redistribution or sale of any of our products are strictly prohibited.

Copyright Notice

Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
The contents of our website, including any material, information, data, software, icons, text, graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this website are protected by law, including but not limited to copyright and trade mark law.

You will not acquire any right, title or interest in or to the website or its content. Any use, distribution or reproduction of content is prohibited unless expressly authorised in terms of these terms and conditions or in writing from ourselves.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


The laws of the Republic of South Africa govern these terms and conditions. By accessing this website and using our services and/or buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the South African courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

Limitation of liability

Slater & dutch, or any of its members, directors, affiliates or partners can not be held liable for any inaccurate information published on the website and/or any incorrect prices displayed on the website. You are encouraged to contact us to report any possible malfunctions or errors by way of email to info@slateranddutch.co.za

The company shall not be liable for any direct, indirect, incidental, special or consequential loss or damages which might arise from your use of, or reliance upon, the website or the content contained in the website; or your inability to use the website, and/or unlawful activity on the website and/or any linked third party website.
You hereby indemnify the company against any loss, claim or damage which may be suffered by yourself or any third party arising in any way from your use of this website and/or any linked third party website.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of an order or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.